When you invest in counting machinery for your production line, you need more than just equipment. You need a partner who ensures it keeps running efficiently, year after year. Cremer’s comprehensive after-sales services are designed to maximize your uptime, protect your investment, and adapt alongside your growing business.
Built to last, designed to perform
Your Cremer counting machine is engineered for reliability. Our customers typically run their equipment for years between scheduled maintenance, which means fewer interruptions to your production and faster return on investment. But when you do need support, we’re ready.
Get the parts you need, when you need them
Downtime costs money. That’s why we maintain a fully stocked warehouse and offer overnight delivery on most spare parts. Because we manufacture 90% of our commonly used components in-house, both mechanical components and electronics, you get genuine parts that meet our standards, delivered fast.
This vertical integration gives you two critical advantages: parts are readily available when supply chains falter, and every component is available to maintain your machine’s performance and reliability.
Grow your business without replacing your equipment
Your product line won’t stay the same forever, and your equipment shouldn’t have to. When you introduce new products or need higher throughput, Cremer’s custom retrofitting services let you upgrade your existing machines instead of buying new ones.
Here’s how it works: our engineers evaluate your new requirements and your current equipment. If compatible, we design precision components, like custom vibratory plates, that integrate seamlessly with your machine. You get the capacity you need without the capital expense of replacement equipment.
Your success is our priority
“Our approach is entirely focused on meeting the unique needs of our customers with precision and care,” explains Herman van Walree, Business Manager Service & Parts at Cremer. “This philosophy drives everything we do, from preventive maintenance programs tailored to your operation to emergency support when unexpected issues arise.”
With Cremer’s after-sales services, you gain a trusted partner committed to keeping your production running smoothly, whether that means quick parts delivery, expert technical support, or strategic equipment upgrades.
Let’s talk about your needs
Ready to maximize your equipment’s performance? Whether you need routine maintenance support, fast parts delivery, or a custom retrofit to meet new production demands, our team is here to help.
Contact Cremer today to discuss how our after-sales services can reduce your downtime, extend your equipment’s lifespan, and support your business growth.